Michele JacksonI bring a focus on the dynamics of human communication to the study and the design of communication and information technologies. My administrative strengths involve envisioning, building, and sustaining innovative academic programs.  As a scholar, I specialize in group communication in engineering and computer science, and in integrating new technologies into learning contexts.

I am currently the Associate Provost for University eLearning Initiatives at the College of William and Mary.  I also hold a faculty appointment as Associate Professor of Educational Policy, Planning and Leadership.

My previous appointments include Associate Professor in the Department of Communication and the Interdisciplinary Telecommunications Program at the University of Colorado Boulder, visiting professor at U of Waikato (New Zealand), visiting lecturer at Linneaus University (Sweden), and visiting lecturer at the Holon Institute of Technology (Israel). I work across disciplines, notably with collaborations in Computer Science and Engineering, Information Science, Instructional Technology, and STEM Education. I was Editor-in-Chief for volumes 40-42 of the Journal of Applied Communication Research.  At the University of Colorado, I served as Communication Department Chair from 2005-2009, and in 2008 I founded ASSETT, a College-wide program to support the use of technology for teaching and learning in the College of Arts & Sciences.

My main area of research concerns the social, organizational, and theoretical issues surrounding communication technology. I believe that communication scholars have a critical role to play in understanding, critiquing, and developing technology.  The impact of technology in today’s world makes it imperative that we be both literate and competent with emerging communication and information technologies. I’m particularly interested in new communication forms and processes occasioned by technologies, though I have long ago come to terms with the fact that digital communication technologies tend to not stick around for very long in any one form, even when they seemed like good ideas at the time.

Several questions occupy my thoughts (1) design of applications to motivate collaboration, (2) leadership amidst the changing landscape of higher education, and (3) theorizing how communication creates stability in an intrinsically indeterminate and changing world.


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